How to Use and Access the Office 365 Admin Center: A Complete Walkthrough

Almost all cloud services that allow you to manage multiple users have a special administration interface. Microsoft Office 365 is categorized as software as a service (SaaS) and provides its own Microsoft Office 365 admin center. This administration center can be used to manage user accounts and mailboxes, configure the Office 365 cloud environment, monitor statistics, and so on. This blog post explains how you can use the updated Office 365 admin center and what features can be configured in the admin center.

How to Access the Office 365 Admin Center?

Open your web browser and go to:

Enter your administrator account name, for example, and click Next.

Enter the password for your admin account and click Sign in.

If you have configured Multi-factor authentication for Office 365 admin login, you must enter a confirmation code before you continue.

Once you log into the Office 365 web page, you see links to online applications, such as Word Online, Exchange Online, SharePoint Online, and so on, that are available for your subscription plan. When you are logged in as administrator, you can find the Admin icon on this page. Click the Admin icon to open the Microsoft Office 365 admin center. If you don’t see the Admin icon, you don’t have administrative permissions for Office 365 in your organization. By default, a person who creates a Microsoft account and buys Office 365 subscription for business gets administrative permissions and has the Office 365 admin account.

Read also how to connect to Exchange Online in PowerShell.

As an alternative, you can enter a direct link to Microsoft admin center in a web browser:

Enter Office 365 admin account name and password to sign in.

Office 365 admin center is available only for organization accounts using business subscription plans. Accounts for organizations should be configured to use a domain for Office 365 services. The Office 365 admin center is not available for separate home users who use personal accounts and subscription plans.

Interface Components

These three main panels are:

1. The top management panel.

2. The left navigation pane that contains subsections:

  • Users
  • Groups
  • Roles
  • Resources
  • Billing
  • Support
  • Settings
  • Setup
  • Reports
  • Health

3. The Admin centers panel.

Let’s look at each panel of the interface of Microsoft 365 admin center in detail.

The Top Panel

1. Office 365 menu. Click the 9-dot menu icon to open the Office 365 menu. You can switch to any Office 365 online application available for your subscription plan in this menu. The Admin icon is available only for users who have administrative permissions.

2. Notifications. Click the bell icon to see notifications about your Office 365 account and related Office 365 services.

3. Settings. In this menu, you can select language, time zone and display themes; customize notification settings and contact preferences; and change your password.

4. Support Assistant. You can use this menu if you need help from Microsoft.

5. My account. Click a color circle in the right top corner to open your account settings. In account settings, you can view personal info, subscriptions, security and privacy options, app permissions, apps and devices, and tools and add-ins.

The Left Navigation Pane


In the center of the main page, you can see the following elements:

  • A search field that allows you to search users, groups and other objects
  • + Add card. Add cards to your home page for quick access to frequently used pages, for example, a message center, Azure AD, reports, and so on. You can move, arrange and delete the cards to make the view more convenient.
  • Dark/Light mode. Select the theme that you prefer. You can switch between a light mode and a dark mode.
  • What’s new. Click this link to see what’s new in Microsoft admin center and Office 365. Microsoft updates Office 365 regularly and you will find all news here.
  • A switcher between the new admin center and the old admin center.


Active users. You can see a detailed list (table) of all users and their license status. You can also add a user, create user templates, add multiple users, and enable or disable multi-factor authentication. You can manage Office 365 users (add, edit, delete, export users), reset passwords, assign or remove user licenses, and use filters to select the needed users (which is useful if you have a large number of Office 365 users for your domain). You can sort active users by columns. For example, click Username to sort users by a username.

The columns are:

Display name | Username | Licenses | Sign-in status | Sync status | Choose columns

Click Choose columns to select the columns to be displayed.

Contacts and Guest users. These options are used to create mail contacts of external users.

Deleted users. You can see a list of deleted users and restore the listed users if needed.



You can find the full list of Office 365 admin roles on the Roles page. Read the description provided for each role to understand which role to assign to users.








Admin Centers

Security/Compliance. Click one of these options to open Office 365 security and compliance administration center.

Azure Active Directory. Allows you to configure Azure AD for Office 365 and synchronization with Windows Server Active Directory; to manage users, groups and policies; and to set access parameters for third-party applications that interact with Office 365 via Microsoft APIs.

Exchange. Go to the Exchange Online admin center and manage Office 365 user accounts and mailboxes. Configure group mailboxes, anti-spam protection, mail flow rules, and so on. Don’t forget to perform Microsoft Office 365 backup to protect data users’ mailboxes.

SharePoint. Open the SharePoint admin center for Office 365 to configure the Microsoft cloud environment so that users in the organization can collaborate.

Teams. The Microsoft Teams admin center allows you to schedule meetings for teams by using Skype for business, manage teams, set policies, view reports, and so on.

All admin centers. Opens a page with a full list of Office 365 admin centers, including admin centers for OneDrive, Yammer Enterprise, Dynamics 365, Power Apps, Skype for business, and other services.


Article originally published on the NAKIVO website

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